Knowledge and Experience:
- Strong End to end Project Management Experience
- In depth knowledge of large, global system infrastructure projects with in either business change.
- Excellent interpersonal, verbal and written communication skills are vital for this role
- Previous experience as an end to end project manager with in Non-Financial Risk including Operational Risk Management
- Very strong understanding of governance, compliance, operational risk and control used for non-financial risk management.
- Previous experience of working closely with both business and technology delivery
- Very Strong communication skills are required.
- Strong interpersonal skill with proven ability of organizational planning, resource mobilization and problem solving.
- Previous experience working closely across multiple regions
- Focused and delivery-driven with ability to meet tight deadlines
- Ability to adapt and prioritize appropriately in a fast moving and often evolving environment.
- Pragmatic decision making capability.
- Demonstrated problem solving and analytical abilities including the ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and apply sound business and technical domain knowledge
- Team player with good interpersonal and stakeholder management skills.
- Educated to at least degree level
- Additional qualifications in Risk would be useful
- Additional qualifications in Project Management would be useful
Qualifications and Accreditations:
- Managing Successful Programs (MSP) - Optional
- PMP certification - Preferred
- Prince2 - Optional
- Any relevant local banking qualifications such as ACIB (Associate of the Chartered Institute of Bankers) - Optional
Global Risk Transformation Project Managers plan, mobilize and direct projects of high complexity and scale
from project definition to closure. They are responsible for the end to end planning and delivery of one or more
projects proactively balancing scope, schedule, budget, risks, team, outcomes and benefits. Projects can be
standalone or form part of a program. They are responsible for deploying Transformation Project
Management Framework and other Transformation Business Transformation Frameworks (BTF) within their
project. They work closely with the Program Manager and Global Portfolio Management Office to ensure
alignment of their project with the wider change portfolio and the Group Strategy, Values and Behaviors.
Project Managers will often play a people / team management role within the projects / programs they work
on. As members of the Risk Transformation management team, they will also have line management
responsibility for a group of more junior resources within their resource pool (as related to their job family).
Key activities and decision making areas
Plans effectively around delivery constraints and optimizes the plan to maximize benefits and minimize risk.
- Develops the plan within constraints, considering the delivery approach, key milestones and dependencies within the plan, requirements and scope, effort and resources, budgets and quality
- Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in Business Transformation Frameworks. Identifies and intervenes where there is slippage and variance from plan
- Plans and analyses costs, tracking operating and capital spend, and tracks reporting to financial business case commitments
- Oversees the tracking of project/s risks/issues/dependencies, assesses the impact on the benefit realization for the project/s and takes action to minimize impact, actively challenging and removing obstacles
- Influences and collaborates with stakeholder and business partners to drive the right project outcomes.
- Represents the project team at discussions regarding project prioritization and to create buy-in for risk mitigation and contingency plans
- Obtains sponsor and stakeholder buy in to plans, key commitments and changes against baseline as they arise
- Obtains sponsor and stakeholder sign-off for deliverables, formally closes project, assesses stakeholder satisfaction and captures feedback.
- Captures key learns from each project and feeds back into Global Risk Transformation methodologies and best practice
- Articulates to stakeholders the targeted benefits and takes joint responsibility for benefits realization
- Manages the business sponsor, working with them to ensure project deliverables are met
- Plans and manages the implementation of the change, to ensure business benefits are realized and that the transition from current state to target state is smooth. Ensuring that the organization and other change audiences are ready, willing and able to function in the new business environment
- Works closely with delivery partners on planning, design and estimating, bringing together delivery and business partner teams; actively managing dependencies between these teams and other projects and programs
- Sets the pace and operating rhythm, driving a culture of achievement and ensures pace by identifying and removing barriers to project success
- Promotes pace and energy within the team and leads by example