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Location Head Operations

 Mumbai  5  NT-70

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Job Details

Company A leading Housing Finance Company
Position Location Head Operations
Required Experience 5-8 Years
CTC Best in the industry
Location Mumbai
Job Code NT-70
Posted On 16 Oct 2020
Application Deadline 31 Jan 2021


Qualification & experience

  • Years of experience – 5-8
  • Mandatory Qualification – preferably MBA
  • Good to have, not mandatory - Essential skills
  • Should have worked on – Front End operations processes for assets
  • Technology skills Ideal candidate (in terms of current role/ organization/ industry)
  • BFSI with specific experience in mortgage


Function Customer Centricity & Operations Job Purpose

The role incumbent will be responsible for running the backend processing of all customer loan interactions.


  • Set up and manage end to end front end operations for all asset products for the city/location.
  • Quick and Detailed data entry operations
  • Document Verification Management – Maker checker operations
  • Document Scan and Upload Management
  • Ensure adherence to all front end operations process in collaboration with other functions like sales, credit, customer service, collections.
  • Ensure process & people efficiencies of highest standards enhancing the customer experience . 

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