Lending - Phones

• Candidates should have excellent communication skills
  
• Should be flexible in working night shifts
  
• Education – Should have completed 12th minimum
  
• Based out of the same location
  
• Min. 1 year experience in working in a contact center"

• Ability to understand US consumer behavior and sentiment
• Understanding of US economy and consumer trends
• Review and analyze US credit reports/credit bureaus and trades
• Ability to review and analyze consumer credit risk Ability to make decisions based on review of credit bureaus and related customer information
• Review of application data integrity, research, verification and updates of Customer information
• Provide recommendations to improve the process
• Contribute towards increasing the Customer Satisfaction and Customer Engagement
• Strive continuously to improve productivity standards
• Maintain high levels of values and ethics in all activities
• Adhere to prescribed quality and compliance standards whilst maintaining service levels Previous Visa/Master Card call center experience is a plus