|Company||Digital Payments and Financial Services Company|
|Position||Front Office Executive|
|Required Experience||0-3 Years|
|CTC||Best in the industry|
|Posted On||26 Oct 2021|
|Application Deadline||26 Jan 2022|
Front office,receptionist,communication skill,office management
We are looking for a pleasant Front Office Executive to undertake all receptionist and clerical duties at the desk of our main entrance. Who will be the “face” of the company for all visitors and will be responsible for the first impression we make. Preferred the candidate who are familiar with the below points. INTRUDUCTION As a front office executive, you will be the first point of contact for the company and you will provide the necessary administrative support across the organization. You will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. Who should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. RESPONSIBILITIES Welcomes visitors by greeting them, in person or on the telephone. Handling Visitor management system (VMS) and Helping the visitors in E- Check-in at VMS. (planning for implementation) Maintains security by following procedures; monitoring logbook; issuing visitor badges Handling of Telephone calls and referring inquiries. Maintains safe and clean reception area by complying with procedures Issuance of temp ID cards for employees and maintaining the logbook. Handling of customers who visit Flipkart offices and government officials. Handling of emergencies like medical and Bomb threat etc. Maintaining the required registers and documents related to reception. Maintaining the ERP (Emergency Response Procedure) and Assist ERT team during crisis and handling the PA system during emergency. Prepare outgoing mail by drafting correspondence, securing parcels etc. Keep the documents updated frequently and to maintain the documents confidentially. Documentations REQUIREMENTS Proven experience in front Office Operations, agent or relevant position Knowledge of office management Proficient in English (oral and written) Excellent knowledge in Handling the email and MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation Graduate for approved institute; additional qualifications will be a plus Working hours; from 9am to 6pm (Monday to Saturday).