CRM Manager

Education: BSc. / BBM/BBA/ MSc./MBA

Key Accountabilities:

• Accountability Cluster Major Activities / Tasks
• Lead Management Manage and convert leads into sales opportunities, Assess and understand the prospects requirements
• Communication Ability to interact with the potential customers via phone, e mail, messages and to discover their business needs, Working closely with the sales and marketing team and develop cooperative business relationships, Provide timely information
• Product Knowledge Develop knowledge of Lilac’s services and in order to facilitate the sales processes, Understand how Lilac’s services can meet the customer needs in all verticals
• Customer Focus Communicate consciously with customers, Build effective relationships with internal and external clients