Business Analyst

About the Role

At Uber, the Business Analysts will help drive analysis behind decisions related to operations, processes, and optimizations. We create, maintain, and communicate detailed reporting models to assist regional, and global operations.

This role largely requires developing analytical frameworks to support the company in new markets and products. You need to demonstrate analytical thinking through data-driven decisions and possess the technical know-how, fascination, and team-spirit to make a big impact.

About the Team

The Center of Excellence Analytics & Reporting team is responsible to build and maintain outstanding reports to monitor the key Business Metrics and identify anomalies that will fix the problem at an early stage. Apart from this, the ART conducts Deep Dive, Root Cause and in some cases Statistical Analysis, to unravel major problems and provide solutions.

Our team works in alignment with different Regional CommOps managers, CommOps leadership, guarantees results, and consequently delivers the highest service level for our riders, driver-partners, eaters, and couriers. The work we do is mostly investigative and is encouraged to bring informative results that can be implemented to optimize daily operations and also sometimes adaptable to apply regionally or globally.

What You Will Do

• Extract data from multiple databases independently
• Build dashboards independently using SQL / Google Suite / Data Studio
• Create dashboards using DashBuilder / R Shiny with supervision
• Generate trends by integrating data from various sources into a cohesive story and present findings and recommendations clearly
• Apply Statistical Modelling and Machine Learning Algorithms to tackle some of the most complex business problems

What You Will Need

• 1+ years of work experience in data processing, analysis, and/or automation work in Finance / Tech / FMCG / Consulting companies
• Strong working knowledge of any querying language, preferably SQL
• Proficient in one or more of these tools - Data Studio, Dashbuilder, Querybuilder, Python, R, Shiny, etc)
• Experience handling partner expectations ; Ability to understand the business need behind the request.
• Demonstrated independent ability to deliver output that matches or exceeds partner expectations

About Uber

At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We’ve grown into a global platform moving people and things in ever-expanding ways, tackling big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.