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Branch Director - South

 Bangalore  10  3402

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Job Details

Company Community Management Company
Position Branch Director - South
Required Experience 10-15 Years
CTC Best in the Industry
Location Bangalore
Job Code 3402
Posted On 02 Mar 2023
Application Deadline 30 Apr 2023


facility management,contract management,stakeholder management, KPI,quality,customer satisfaction


Job Description

Position: Branch Director-South

All the day to day operations of FM sites will be monitored and governed by this resource who will ensure effective implementation of FM Guidelines, SOP, Work instructions by each and every resources at site. 
Responsible for P&L at each site level and guide the onsite team members to ensure monthly payables and receivables are in line with budgets with marginal variance if any. 
Coordinates with various internal stakeholders such as HR for recruitment of onsite resources, Accounts/finance for invoicing and collection of payments, legal team for signing of agreements respectively. 
Need to develop and maintain the contract governance mechanism for each site including various meetings with onsite team as well as society management committee and residents on frequent basis. 
Scheduling a monthly/quarterly/ half yearly review mechanism with concerned stakeholders & clients with a formulated MMR, QBR, HBR reports.
Should be part of all the MMR reviews conducted onsite 
This resource along with onsite team need to build up strong resident engagements at site level to improve customer satisfaction to avoid executive escalations from facility management perspective. 
Schedules, assigns, reviews, and supervises the work of all employees in Facilities Operations representing a variety of work skills necessary for the maintenance and repair, customer centricity, safety & security of the premises 
Build up strong business relationship with vendor partners by defining SOW, SLA’s, KPI and targets to ensure quality FM services to the residents. 
Building a strong relationship with client for long term business 
Should be able to lead team in effective manner 
Lead and manage all resources and team members in the region. Ensure compliance to business codes and regulations in the region.

Educational Qualifications 
Bachelor's degree in Engineering/ Hotel Management/ MBA with 10-15 yrs. experience. 
Experience in Property/Facility Management 

Key Skillsets  
Leadership quality
Must have the capacity to "wear many hats".
Effective trouble shooting techniques.
Ability to understand financial management 
Ability to train, assigns, organize, prioritize, motivate, supervise and evaluate the work of assigned employees and contractors.

Reporting Manager 
Director Business Operations

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